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Knowledge Base

Browse our documentation and technical articles. Installation guides, migration walkthroughs, security best practices, and API reference.

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Ticket System

Submit a support ticket for technical issues, billing questions, or migration assistance. Our team responds within 24 hours for standard support, 4 hours for priority.

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Server Diagnostics

Access server logs, resource monitoring, and diagnostic tools directly from the HPanel admin dashboard. Troubleshoot issues in real time.

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Common Support Topics

License Issues

License activation, IP changes, renewal, transfer to a new server, or verification errors. We resolve license issues within 1 business hour.

Migration Assistance

Need help migrating from cPanel? Our team can assist with remote migrations, bulk account transfers, and post-migration verification.

Technical Support

Server configuration, Nginx/PHP-FPM tuning, email delivery issues, SSL problems, DNS configuration, or any other technical challenges.

Billing & Account

Invoice queries, payment issues, plan upgrades or downgrades, auto-renewal settings, or any account-related questions.

Get in Touch

Contact Our Team

Whether you need help with installation, have a pre-sales question, or want to request a demo — we're here to help.

Email Support

support@hpanel.net

Response Times

Standard: 24 hours · Priority: 4 hours · Enterprise: 1 hour

Request a Demo

Try HPanel free on your server. Get a trial license and explore every feature hands-on.

Registered Office

HOSTLIC WEBHOSTING LTD
182-184 High Street North, East Ham,
London, United Kingdom, E6 2JA
Company Number: 16074397